I was so glad that there's a Lo-lo's at the airport. It's located on the third floor before heading to the gates for security check-in. The food is delicious! I ordered a side of fries, and they were not stingy about it - plenty of fries to share with other people. We got the Lo-lo's Special with 3 pieces of chicken and 2 waffles. The chicken was crispy on the outside and juicy on the inside. I recommend dipping the chicken in the hot sauce that is provided. The waffles also taste so much better when you add on the butter and syrup. I love getting the Kool-Aid; the amount of sweetness is spot on. My favorite is the fruit punch.
I would have given this place 3 stars for great food and convenient location. However, the service was terrible. The server did a subpar job. She couldn't remember our order. When our order was ready, she was stressed out that we were asking for extra hot sauce. There was only 2 other people waiting in line - nothing to be flustered about. She finally gave us our food, but forgot to give us our Kool Aid. We immediately informed her of our missing drink. Instead of correcting her mistake, she made us wait for her to ring up two more customers before giving us our Kool Aid. We were just awkwardly waiting at the pickup counter. Seriously, it does not take long to fill up a drink and give it to the customer. Our food was cold by the time we could get to it. Very disappointed in the decision-making process of this worker. I took away one star for bad service.