Burgers are made to order & you can see the kitchen where you food gets cooked. Fries not frozen & are cut fresh. Had a large order, so we decided to go inside. Asked to mark plain burger & they offered to double wrap it. Forgot to get say that I needed my order to go, so as the order was almost done I put in the request & this was at a busy time, but they got it done without fuss. Outdoor & indoor seating kept clean; plus employees will ask if you need anything while they are cleaning. Bonus- Employees seems happy and cheerful. I think In & Out is an amazing fast food place!