Approximately one year ago on July 8, 2016 George Brazil put me and my family through an absolutely horrible experience. They sent two young men ( one in training) to install a new AC unit. After an hour, water begins pouring through my ceiling in my closet, laundry room and kids playroom. Most of the items were a total loss including all our electronics. Our home was unlivable so Tyler said he would comp a hotel. It's been nearly a year and after 3 months of shoddy repairs and living in a construction zone they have done nothing to replace our personal property. My 3 small kids saw their playroom and possessions destroyed. I have since contacted a lawyer and am now slowly making headway to get the reimbursements . I have also spoken to three on your side and they are very interested in my story. George Brazil stopped returning calls long ago. I had to share this awful experience in the hopes no family has to go through what we did. Awful company with even worse customer service. Two and a half stars on yelp collectively is far too generous.