This particular location was highly recommended to us by both our realtor and the sellers realtor. We were so grateful they were open later as we were running around all day. Jon greeted us immediately as we walked in. He explained to us the 'color coded' levels of firmness and shared some insights on what would make a good guest bed, the differences between hybrids and pillow tops, answered all of our questions. I've never had better customer service than Jon. If you need a mattress, please see Jon! He'll take really good care of you.