We have tried to come here multiple times and every time the wait is insane and we decide to go somewhere else. My husband was really craving Alfredo, and it was really early for dinner so we figured we wouldn't have an issue with having a wait for once, so we went.
We were seated right away and then promptly greeted by our server Kayla. She had plenty of input for us since it was our first time we have been there.
My husband did the build your own pasta and got chicken alfredo. I got the chicken parm sandwich and both were delicious.
Kayla was attentive and also told us about the free refills on my husbands pasta.
Since it was our first time there, Kayla gave us a free cookie too!! She really made our visit! The food was good, but since we already had a bad "taste" in our mouth (because of always having to go somewhere else because of a 45+ minute wait) if we had just had mediocre service, we probably wouldn't have came back.
The only word of advice I would say would be to allow call ahead seating.