We were sent a flyer for a free exam and I decided to look at the reviews on here and they all seemed good. I have an older dog and wanted to establish a vet for her. I couldn't be happier with Critter Care, Dr. Cortez, and the staff. Everyone is very nice and took a lot of time to answer all of our questions. My dog has always been very nervous when she goes to the vet. She was indeed nervous but calmer than I have ever seen her in this situation. We got a follow up phone call and even a Christmas card. I am extremely happy with this facility and would recommend it.