First, I want to apologize for a portion of my review. I was out of line for calling it a horrible place. It is not a horrible place. That is not what I intended to say. I also wanted to make clear that the attending MD, Dr. Gassman, was very kind. She also followed up with me the next evening checking on the status of my cat. That said, I stand behind my serious concern of the lack of empathy of several staff members during my visit. Especially the disrespectful tech that I mentioned in my original review.
I will add, the office manager did call me to follow up on my review and I was very impressed with his professionalism.