Waited for Fall seasonal menu items before returning after several months. The place looked and smelled unkept. The management were hanging around eating off the display cases and had absolutely no interaction with customers. Food did not live up to the high standard of quality that has been Panera. I noted that many tables were occupied at 10.30 a.m., barely anyone was eating. Had to clean off our table before sitting. This store needs to up their management and gear up or they will be losing more customers, like me.