Having no dermatologist, my GP referred me here to assess my acne prone skin. Everyone was very professional and pleasant. I waited about 25mins in the waiting room, then another 10-15mins in the patient room (which the doctor on site apologized for as it usually isn't a long wait at this point). The doctor was swift, addressed my issues, prescribed/recommended some products and answered additional questions and I was off. She was transparent and told me it'll take about 8 weeks for the acne to start to clear which I appreciated.
The only downside was that I had to wait 4 months for my appointment. Otherwise, it's unfortunate what the others experienced as I had a completely different experience.