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Statements
- Subject Item
- n2:3scVU9N4gPzXHgAeFhsdkg
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rev:Review
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2018-02-19T00:00:00
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n4:eZcCFV-8X91ZSnmB9807bw
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1
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My wife and I went to the Cheesecake Factory in Boca Park last night.
We have gone there many times before. This is the first terrible experience we had.
After walking in and sliding and almost falling on their greasy floor, we sat exactly 25 minutes after ordering Burgers, and they could not even bring the bread, never mind the entrée. The waiter came over no less than 5 times to tell us he was sorry, but he keeps checking and they keep telling him 'their baking it' We finally got up and left. The manager came over with a feeble attempt to apologize, but with no explanation as to why they could not get bread out of the kitchen for 25 minutes after ordering. Horrible customer service!!!!
I will give this place one more try since as bad as it was , we had nothing but good experiences prior over a very long time period. I mean years.
They need to do something about that greasy floor. Its been complained about a long time by not only myself but others I know. I guess when someone falls and gets badly hurt, they will take care of it.
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0
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