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2014-10-07T00:00:00

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I visited this property in July. Ist visit since they added an SPG lounge.............the lounge is OK, nice views of downtown Toronto, but......... - the property has not been renovated; - our room request was not honoured; - the Starwood Fitness area is very poor. The biggest surprise of all was when I raised the GM Suzanne Marshall & her assistant Wendy Won. Rather than deal with the concerns, their response was we will try better next time! Next time? If you are so inclined, check out: http://www.tripadvisor.ca/ShowUserReviews-g181740-d183774-r232572219-Sheraton_Parkway_Toronto_North-Richmond_Hill_Ontario.html#CHECK_RATES_CONT "Fool me once, shame on you ; fool me twice, shame on me!" Methinks not!

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