I have been coming to this location for many years but I may have to think it over and go to another location. My friend and I got there exactly at 4 PM there was a long line of people already the manager and another employee were standing there where you check in and they were talking and doing something on the computer but they didn't tell any of us what was going on or apologize for the delay. We stood there for 10 minutes before they started seating people. We sat in the section closest to the entrance because it is quieter, other section, the music is too loud. We both ordered the prime rib for the first time, the other steaks are good so thought prime rib would be also. Well we were wrong. It had no taste and didn't have a good crust on the outside. My friend's was the same, no taste or flavor. Very disappointed. I asked for extra butter for my baked potato and that didn't come, but it's like this always. I can't forget this, there was a spilled drink on the floor and peanut shells in it. We had to step over it to sit down. Asked if someone could clean this mess up, the server took our bucket of peanuts, poured them on the liquid and kept smashing them with her feet. Said the shells would absorb the liquid, couldn't believe my eyes and nobody ever cleaned up this mess. I will try another location or the steak restaurant next door.