I normally get really good massages from Massage Envy but it seems since they switched to this numbering system whether they have the massages they don't seem to be as good and it's harder to get in for appointments for me I like a four or firm I think is what they call it now it seems that they only have one or two therapist that can do that so now I need to call 3 or 4 different places before I can get appointment that day I think I'm going to start looking for a new place to go