Had a bad experience there once, thought i would give it a chance to redeem itself. I walk in with my daughter and a picture of what she wanted...pixie cut, they insist i need to see the back picture, then we wait because the lady has to go to the bank and then a man walks in and they take him first, then we walk to register while girl was on phone to show her photos, she walks away and does not acknowledge me...i walked out, i am in the service industry and am severely dissapointed in the consistant customer service of this location, go to the walmart salon around the corner...as soon as i get there they were confident and welcoming to have us as a client. Go smartstyle!!