TERRIBLE. There was a massive spider in my silverware napkin and when I showed it to the manager he just laughed. They didn't apologize or offer to do anything, all he said was "well what do you want me to do". I told them they should cover my bill which they agreed to do. However, they only took off the one meal when they brought the check. I asked to speak with the owner and a guy who said his name was Joe came over (who clearly was NOT the owner). He refused to cover our bill and was very hostile in speaking to me as a customer. I will never return here and I suggest you don't either.