Frankly prefer the Waxhaw location so much more. On house number 11 and have only used flat paint for walls as we paint deep colors. When you mix us mat paint which fortunately we caught before starting the walls, causing us to have to drive back to store and get original Flat requested, it deserves at the very least an apology. The young women is cute but way too flippant. Manager didn't even make eye contact with me. Also you might want to be more customer friendly and let people know that you can return defective wallpaper to the store once you have contacted the 800 number.
Not that you just don't want to bother. Very passive agressive customer service.