Marginal service my brows were always off balance with one too thin but the best part is when I moved to Flagstaff and had $90 in credit. First they claimed I didn't have an account when I phonetically spelled it the girl in the phone STILL could not find my account! I was annoyed this was in August finally after 3 attempts she found it. Fast forward to September no call regarding my refund and I call back same woman who lies and says she called me...hmm cell phone shows nothing.. She wants my credit card over the phone claiming she did not have it - seriously have you heard of PCI compliance? No I will not give my credit card to an incompetent liar send me a check .. Can't do it has to check on an exception will call me back later yesterday but no call back again. No thank you I can do my own brows better for far less garbage.