I've been to this Chipotle so many times since it's 5 minutes from my house. Service is usually friendly but consistency in quality is another story, hence the 3 stars.
If you order a veggie bowl/burrito, 95% of the servers skip over the fajitas and you have to remind them that you want them included. Recently they've had a new hire - I don't know if she's still there - who doesn't drain the beans, resulting in a gross liquidy soup in your burrito or bowl or what have you. I've also online ordered from this location about 5 times and never encountered an issue until recently when I ordered a veggie burrito, and wow was it nasty. Cold in some parts, warm in others, absolutely no salsa despite my requesting it, and what tasted like meat gristle at some points - WTF?
Since then though I've still stopped by, and it's been fine, though I'm now definitely more cautious abotu online ordering.