Okay, like the saying goes... bigger is not always better.
This is a freeeeaaakkiiiiiinnnnn' GINORMOUS store. I went here to meet two of my friends, and boy... was this a fun time looking for them, NOT. The music is pretty loud, so you can't hear your cellphone ring.
I saw about a hundred associates "working" there... a.k.a. walking around aimlessly, taking the escalator up &down, talking to each other. I think only one person actually asked if i needed help in the whole 2 hours I was there. She was helpful and pointed me in the direction of the shoe section.
There is a lot of clothing being double- or even triple-shown. There's actually not that much selection, just a lot of the same stuff.
I don't care much for Forever21 anyway, because the quality just doesn't meet my expectations... I could probably find some pieces in Chinatown with a lot more detail for about the same price and comparable quality.
Big ups for having a bathroom inside the store though.. well, obviously, it was the old Macy's...but Lord knows, girls and their bladders just don't hold up like mens' do.