This place beats any of the common chains (McD, Burger King, etc.) hands down any day. Why go there when you can have a way better burger here. Everything is just better. For those that love Five Guys, which I do, I think this is just different but equally good. I also love their shakes by the way! What keeps me from the coveted fifth star is the amount of grease left in my soggy wrapper almost every time - and in this particular visit - the fries not being the best. On this occasion my fries were the "scraps" and not the thick cuts from the center of the potato.
For a complicated custom order they handled it well, if not perfectly. They read your order back to you so fast I think I missed something. That's where the great service comes in. Instead of debating with me or charging me for it, they simply smiled and gave me our missing drink.