From day one I discussed with Cindy about getting a deep laser treatment to remove most of my acne scaring. I remember at one point I asked Cindy about wanting the most aggressive laser treatment, I even told her, I was looking for depth and a very aggressive laser one step below getting it done in an operating room you assured me that's what I would be getting with her 20 years experience. As the conversation continued she stated she would do the first pass over my face then reapply the numbing cream to my face again then continue with my neck and chest then do a second pass on my face which clearly wasn't done. I feel you mislead me to buy your laser service not knowing I would continue to research on laser resurfacing, also a few of my acquaintances whom have had various laser treatments assured me I didn't get a laser treatment with depth and aggressiveness I needed. If I had known the truth about the type of laser treatment I was going receive from her I would have made an informed decision about what laser treatment I needed and who preformed the laser. The condition that my skin is in I clearly needed two passes with a third pass on the areas that are the worst. If I had known all this from the very being I would have went elsewhere, I feel as if I was mislead from the very beginning. Wasted 2000.00 for incomplete laser treatment with one pass to my face with several missed areas and well over half my neck that was not completed and my chest that wasn't done at all. I noticed the door bell rang she then proceeded to tell me my chest looked like it was in great shape, then she wanted to sell me 1 IPL for my chest, when I know it would take a minimum of 4 treatments or more to do what 1 laser treatment could do. I felt as if she was rushing me out the door to get to your next client and that's why my laser treatment wasn't completed properly. I've waited 25 years to get this done and was clearly ripped off. Bottom line I definitely did not get what I thought I was paying for. I'm in complete devastation!!!!!!!!! I was NOT sold the WOW FACTOR I was sold the WOW IVE BEEN RIPPED OFF FACTOR..................... I've given 5 months and still see absolutely no improvement in any area of my face and partial neck that wasn't missed.
Thanks for nothing but being RIPPED OFF