I went into this salon asking for a trim for my long layered hair. I have never had a problem getting this cut anywhere else, its pretty basic. The stylist I went to, Eli, who assured me he cuts alot of women's hair, basically cut my hair straight across at three different lengths. It looked very much like a mullet. When I asked for someone else to fix if for me, I was told "Eli has to do it, we work off commission here. He knows what he is doing." I don't think so! I had to go to another salon to get it fixed. It was an awful experience!! I do not recommend this salon, they do not seem to keep up to date and have poor customer service.