Darren is personable and down to earth. His first comment to me in his introduction was, 'my customers are my family'. People say it, but I could see right away that he lives by his word.
The monthly service comes without a contract and there is no automatic payment/renewal - you pay after the service is rendered. For the monthly cost of $35 for our home (just under 2100 sq ft), he's a steal.
I like it when service providers share little bits of wisdom and he came with a library full of info - pointing out possible entry points and explaining his scope of work before he started spraying.
For someone who has been doing this and doing it well since 1999, he's the Library of Alexandria for Pest Control. We highly recommend him.