I have a 1 year old yorkie that was in need of a trim. I wanted just a trim of the face,legs,tail and a nail file. I was told the process would take 10 mins which first of all was a lie the whole thing took 25-30 mins. I had no problem coming back and allowing them to take their time, but telling me that it would only take 10 mins made them rush everything resulting in a poor outcome. Upon arrival i showed a photo of how i would like my yorkie too look like (i will insert before, what i asked for,and what i got). My yorkie came out looking like a hot mess. Her tail is all sorts of chopped up ,she has bald spots on top of her head, under her little jaw is also chopped up. She looked better when i brought her in then when i took her out. Horrible .the woman there did NOT know what they were doing. I suggest not taking your pups there.