The Canadian Tire auto center on Wellington Str. has the worst customer service of any garage in Montreal.
When you call or visit for an appointment, the manager/employees are horribly rude and aggressive. At one point when I misunderstood something the manager/employee said on the telephone, he raised his voice to me (in French) and said YOU CLEARLY WERE NOT LISTENING TO ME. He then cut me off and starting talking over me as I simply was trying to explain that I couldn't leave my car for the entire day (9 - 5 p.m.) for an oil change. All I wanted was an appointment. He then said TOO BAD.
The employees need basic training in talking with people and interacting with human beings in a civilized fashion.
I've spent $ thousands $ of dollars at this Canadian Tire auto centre over the years, from having my car brakes changed, new winter tires purchased and replaced, many oil changes, windshield wiper blades replaced, car battery purchases, etc. and I've always been treated poorly, despite being a very polite person and agreeable person.
This time, I've simply had enough with the hostility of the employees who answer the phones and work at the counter. I'm never returning again.
I then called the auto center at Wallmart on Decarie Str. and was spoken to like a human being and with the basic human respect that we all deserve from others.
If you're looking for good and polite service, do not call or visit the Canadian Tire auto center on Wellington Str.