My guy and i are very picky pet owners however, that being said we're not "high maintenance", if you are then this may not be your type of kennel. We have never put our dogs (a Shepherd mix and a Chihuahua) in any kennel. We have always been lucky enough to have close friends/family watch them when we have needed it. Anyway, we needed a pet sitter and found Paws & Claws; they took excellent care of our babies and made us feel very comfortable about the process. They showed us the kennel; an area small enough to make your pet feel secure but large enough for them to move around in. Our Chihuahua is a recent rescue and came from a hoarding situation, he is a sweet boy but can have separation anxiety. The staff was very nice and understood our nerves when we dropped our pups off and, when my guy picked them up after a 4 day stay, both animals looked amazingly happy and well adjusted. We will definitely take our pets there again!