I had a cracked pane of glass in an old 1950's window. I had contacted another company who came out after I had explained there was a Security Grate over the window.They not only said they couldn't do it because of that, (when they did know this prior to coming) but they had forgotten putty....wow. So I tried again, looked on Yelp and found Garcia's Windows and More. I emailed them, they contacted me 20 minutes later. I then received a txt and sent pics, they gave me a quote that day. I finalized an appointment with them. They gave me good heads up with time, and arrived when stated. They were very knowledgeable, fast and friendly and answered all my questions. They worked around the Security Grate and did a fabulous job. I couldn't be happier. I will recommend them to anyone looking for professional, friendly, fast, glass repair. Incredibly awesome to deal with in all aspects of initial contact and install!!!!