Kevin is the nicest, most helpful techie I know. He has fixed my computers, given me sage advice about when it was time to buy a new one, and helped me select the best machine in my budget to do what I needed to do. He even helped solve a problem with an older computer I reconditioned for my kids to use, and made a house call to my wheelchair bound mother in law so I didn't have to schlep her computer back and forth ! I'm an entrepreneur who mostly functions as her own tech support person, but it is so nice to know Kevin is right down the street in case I get in deep trouble. He's kind of like my secret helper for all things tech, and now I guess the secret is out.