I had the unfortunate need for a second repair on my Jeep in six months.
The first was not my fault, the second the open tailgate into the garage door!!!
Both times I had an excellent experience working with George Gardner and the repair done by Caliber Collision. I highly recommend the quality and service here to anyone requiring their services.
ALSO, as other comments detail, you should make "an appointment".
The six times that I was there for the initial appointment, for the drop off and then the return pickup, the office was always busy. So schedule your time and their time and enjoy their excellent service.