I had the best experience here! I've followed them on insta for awhile but the bad Yelp reviews had me weary. I'm honestly confused about people's bad experience because mine was awesome. I called in one morning and was lucky to get in that exact day with Alexa. My hair seriously turned out amazing. Alexa listened and understood what I wanted and was genuinely excited about doing my hair and how it turned out. Not to mention it was pretty affordable for what you get! Couldn't speak any more highly of this place. Please don't listen to the bad reviews on here and check this place out yourself :)