Dave is a nice guy and he did come out quickly. But, he charged $130 which I felt was quite steep for what he did. He told me that the problem with our sockets were with NV Energy, they needed to check their transformer. NV Energy came out right away and told us that it had nothing to do with the transformer, it was a loose wire at the home panel. He thought any electrician should have known that and simply tightened it down. The NV Energy tech was kind enough to do it for me. I did notify Dave what the tech said and that he fixed it for me. Dave didn't feel he owed me an adjustment even though he wasn't the one that fixed the problem... That's just not good customer service in my book...