I was disappointed last Sunday. I had been to Napoli's a few times before and was impressed with the service, food, and Italian music playing. Last Sunday, however, was a horrible experience. The service was horrible.....We ordered wings and fries....fries were cold and wings looked like slop.....pizza took 45 minutes to come out and we had to ask the bus girl to check on the order ....meanwhile we saw huge quantities of delivery orders going out. I appreciate that they have delivery orders but the customer in the restaurant should not take a back seat to that. Further, there was no Italian music playing but rather old time rock. The experience may not bring me back and that is a shame because in the past I thought it was great. Also....I ordered a salad and much of the lettuce was brown :( This place is really going down hill fast.....they don't even have the checkered table cloths anymore....and when we entered the dining room, even though there were only two people inside, there were many dirty tables :(