I ordered $65 headphones on Amazon. Three days ago OnTrac marked it as delivered. My BF, who was home at the alleged time of delivery, never received the package. Our address lists our apartment number, and the driver could have easily buzzed our number and he would have let the driver inside to put it somewhere safe, but instead the driver either A) left it outside our building which is street level and it was stolen OR B) they kept it for themselves. Either way it was marked as delivered with no attempt to contact us.
This company is TERRIBLE and Amazon should cease using them immediately. I am outraged that this is so commonplace with this company and Amazon still uses them.