Only reason I'm giving this pet store 5 stars is because as a small child I came here almost every day when I'd come to Ohio to visit my grandma. The cutest little puppies ever. I don't agree with the living situation they are in at all in these tiny little cages that are usually for reptiles. Not good for any small puppy to be kept in a confined space. The man who appeared to be the owner was very kind and answered my questions and was friendly.