I have to move on a Saturday. So I schedule to pick up the truck (26ft.) at 7am two weeks in a advance. I get a call on the way down to this office saying they didn't have the truck I request but they could give me a 14ft!
Now I had a team of movers at my house waiting on a truck to load, so I had no choice but to take it. I wasn't given any sort of discount or any real apology. It was a situation of if I wanted it I had to pay full price otherwise it was going to someone else.
On top of all that and having to make numerous trips with the smaller truck, I had to wait almost 40min to give the truck back!
Not worth the hassle. Go with a different company!...or at least a different location.