I stayed at the Royal Palms for 3 nights and this is one of my favorite hotels. Unfortunately the spa was very disappointing this trip. I paid for a facial and the technician spent the first 25 minutes lecturing me. I was basically told that I am wasting my money getting a facial if I don't do at home skin care regimens and if I spend any time in the sun. I am all for education, but I was not visiting a dermatologist, I just wanted a little extra pampering and glow during my vacation. The steam room was not available the first couple of days. The third day it was open but it had a horrible mildew and sewer smell. This same sewer smell was in the shower as well. Usually at spas, there is staff that cleans frequently between people using it. This was not the case here as there was shaving cream all over the walls of the shower, hair on the floor, dust in the lockers, debris on the carpet in the locker room. My robe in my locker did not have a belt so I had to stand out in the lobby holding it closed until the receptionist was finished talking to other people to give me one. And I had mosquitos buzzing in my ear while lounging in the waiting room. This spa is very small compared to other local resorts.