I have my own Nonna so when I found out that this place was run by old-school Italians I was overjoyed. My experience with them, after many visits, is that despite their kind demeanour the food is nothing like home cooking. The sauce is so heavy on the oregano and tinned tomato concentrate and it tastes as if they add sugar to reduce the acidity - very mangiacake. Because the sauce is so poor, their sandwiches taste like the ones you get Pizza Pizza. Their chicken parmigianna is cafeteria-level. Pepperoni pizza features pepperoni straight from the packaged cold cut aisle at No Frills. The saving grace here is the primavera pizza, if you can stand the hour wait - this, at least, is reliable and decent.