I normally don't do bad reviews but this one is a must! While getting my hair washed a roach crawled across my arm at the shampoo bowl. I also noticed as I was leaving the lady that is usually cleaning up and mopping every time I come, was giving a pedicure? Plus the air conditioner doesn't work well and I sweated the entire time. I really wish my hairdresser would move somewhere else. I don't know what's going in here but the past year-and-a-half I've been coming has gotten worse every single time. They need to spend some money on upgrades or close their doors!!