The service is so bad that I actually have to write a review for the first time in my life. My boyfriend and I came all the way from Toronto and after some research we discovered that this was one of the must try's in Montreal. The moment we stepped into the place, nobody came to greet us even after we roamed around the place trying to find a good spot as we thought it was a self serve place. We found a 4 seat table and decided to take it as we have some bags with us (there were 2 other 4 seaters that were occupied only by 2 people). The waiter who seemed like the boss rushed over and told us to move to the 2 seater beside it (in an unwelcoming manner). We sat down for literally a minute, he came over to take our order, and my boyfriend told him we weren't ready. He came back in three minutes and we were clearly not ready, my boyfriend ordered since he seemed very pushy and I was still deciding. He just stood there even when I told him I wasn't sure. A normal response would've been "Take your time", "I'll be right back", or "Let me know when you are ready". Just to clarify, the place wasn't even busy at all. There were at least 5 empty tables. I was so rushed that I actually just picked something random. Five minutes later, my boyfriend asked which bagel I picked and I told him I didn't pick anything. We realized that the waiter didn't even ask. I came up to him and asked him which bagel he picked for us and all he said was oh just regular sesame bagel because you didn't tell me. I didn't know what to say after his response. It was the waiter's job to ask (unless the menu specified that if you didn't notify the server of your preference, it would automatically be sesame bagel). After we were done our meals, my boyfriend took out his card and placed it on the table, not knowing that we had to go up to the cashier to pay. The waiter didn't bother to let us know even though we sat right next to his station and he was just basically chatting and had definitely noticed that we were ready to pay. After 10 mins, we got up to pay (realized that we had to pay at the front) and went back to our table to put on our jackets and were ready to leave, the server never said a word to us. (WE SAT NEXT TO HIM!!!!!) Not even a goodbye. This experience was definitely one of a kind, the kind that would make you never want to return. P.s. the food was meh, the toppings seemed like the ones you could buy at a supermarket. Bagel was definitely better than Tim Hortons, but nothing spectacular.