Went to eat in today and with our burgers my friend ordered a shake. We got our food but his shake didn't come. After he asked about it, it still didn't come. It came after our meal was finished. While paying my friend asked for the mgr 3 times in which the asst mgr finally showed. My friend told him that he didn't think he should pay for the shake since it came after we were done. The asst mgr said "So you went ahead and started drinking it?" That was it, and after he said that he was trying to do the job of 10 people. My friend gave him the half drunken shake and we walked out. Not only does the crew need serious training, though they are nice, the managers need it also. The crew is only as good as the mgr.