This a 2.5 star hotel. I know this is mentioned in other posts - but it's accurate, the elevators are terrible. They're slow, jumpy and need some work. The rooms are decent - starting to show some age. But honestly, this hotel is not any nicer than an older Courtyard in middle America. Most of the staff are not out right rude - but certainly not pleased to help guests. I got attitude for my one request while checking out - which was "can I get a copy of my bill please". If you can book this for $100 a night - it's ok. If you're paying full price - you're going to be greatly disappointed.