I like to support small businesses in my neighborhood and discovered this nearby restaurant. My first two visits were pleasant, the food and prices seemed decent. On my third visit, I ordered the French toast and was presented with one slice of thin, burnt appearing FT. I got the attention of one of the wait help and showed him the problem before even taking one bite. His words were, "Oh it's overcooked" and he took it back for replacement. Another waiter came back and said, for your information that's how our customers like the French toast. Then my waitress came by and said, "the reason it is so dark is because of the cinnamon they put on top gets dark." First of all, we are talking about a piece of bread, not filet mignon that was half eaten and someone tries to return. I am not fresh off the boat and at 58 years old have eaten and cooked enough French toast, to know how it should appear. We never argued and it fact for some stupid reason, still tipped. I have worked as a waitress in the past and the first response anyone in customer service related job should be , "What can we do to make you happy?". I will never eat there again. If you want a really great breakfast, with professional, pleasant wait help, go to T bird's. I go to the one on Blue Diamond.