Went to Valley Gold Mine with some pieces left to me in an estate, after reading other reviews that recommended them as the best. I went in without an appointment, not knowing any better, but the manager, Michael, rushed back to meet with me anyway. He took the time to explain what he was doing, and I walked away with a check for an amount that was fair- more than I expected actually. It was a good experience - I'd go to them again without hesitation and would recommend them to others.