Ok this was our first visit. Here's the deal:
The service is incredibly slow and the waitresses are running around like crazy and in no way engage you. You have to grab them when they come by if you need anything.
The food is very good. Portions are huge. Not big, but huge. I know how to throw down on some grub, but the plates must've weighed 4lbs each. Appetizers are not needed. We ate the sampler, but after getting our meal we regretted it due to the amazingly large portions.
Did I mention the service was non existent? Seriously...