The rooms themselves were nice, with good, clean bedding and lots of space.
There were four people staying in our room (a double), but only three towels in the bathroom, which was... pretty awkward.
The staff were quite pleasant and friendly but obviously over-worked. They worked really hard to make our event extra special, though.
There appears to only be one set of elevators in the whole hotel, and they take forever. At check out, we waited for over 20 minutes for an elevator (the two that actually stopped at our floor were full) and eventually we just gave up and carted our luggage down six flights of stairs. There were several people going up and down the stairs (guess they gave up too) which made for some interesting negotiations.
The pool, however, was just... wow. There are no showers or locker rooms, just a bathroom. The light covers were filled with bugs, especially over the hot tub. The sides of the pool are covered in scum... it looked like it hadn't been cleaned in ages. The jets in the hot tub barely functioned. I've seen much nicer facilities at WAY cheaper hotels.
Lastly, we were all but turned away at the restaurant in the lobby, despite the empty tables. The staff worked us in and (between apologies) explained to us that it wasn't actually a restaurant, but just a bar area that serves Room Service food.