The only reason I go to this particular Wendy's is because it is close to my home. Either the order is wrong or the food is bad. I ordered two Frosties, thinking they were .50 as advertised. Nope, they charged me full price. They operate their restaurant the way they want, even if Wendy's is advertising specials nationally for ALL Wendy's, This Wendy's does not offer all items on the menu. I never get an apology from Management for poor service. They don't care about the customers.