Generally speaking, I can go to any burntwood taverns across NEO and expect a similar experience. However, the service my family received last night was absolutely horrific. Our waitress was incredibly rude, not welcoming, every time we asked for something she made an excuse why she didn't bring it yet. Also, on Saturday and Sunday's there is now mandatory complimentary parking. It's a pain in the butt this locations parking situation. The valet men were incredibly rude and they walked past complaining loudly about how they are underpaid and never tipped enough. I do not plan on ever coming to this location again.