I live close by and was looking for a new groomer, there was also one of those deal discounts so I thought we would give it a try. The staff is great, very friendly, and communicate well. I love that the dogs are not locked in kennels when waiting to be groomed, they can be outside and playing. My dogs LOVED being there, they also have daycare which is very affordable and they will send you pictures of your four-leggeds playing.