At first when I found Cabana on Thomas I was very happy. I thought it was a cool retro place that had great rates. Unfortunately, the cheap rent came with a lot of other cheap things.
I was moved into an apartment right on Thomas Road. My fault for not waiting for cars to pass by to hear just how loud it was. (I have since become somewhat OK with motorcycles blaring by every now and then). Upon inspection I noticed that the window in my kitchen (although closed) was closed too much and left a small opening that you can see through.
I notified maintenance immediately and was told that they would fix the window. I came home to some cheap weather stripping placed on and still a lot of road noise. 16th St. and McDowell is a BUSY intersection and is in somewhat of a ghetto area. LOTS of motorcycles, cars without exhausts, Diesel vehicles and Semi trucks not to mention the helicopters that fly in when people are flown into the children's hospital. All this with a thin window was not very welcoming in my new apartment. So I asked to then be moved. The office said they'd wave my $75 transfer fee and they would let me know when another unit became available.
When a great unit became available I was met with a $75 fee and being forced to sign a YEAR lease. I originally only signed a 6 month lease and decided that was not an option. I spoke with the property manager and was told I HAD to pay the $75 fee to move although originally told I would NOT have to pay, and that I could sign a 6 month lease. Extending the lease was not an option from the beginning as I will be getting a roommate in November. The property manager then said that, fixing the window was not financially beneficial to them, they were ok with the leaking of air since they pay for it, and that I should invest in noise canceling drapes. Since I wasn't going to pay the money to move I had to deal with it.
Fine, they don't care about me being comfortable. It hurt but I'm a big boy, so I started looking for the new place I'll be moving into in November.
Now, ALL of the lights in my apartment flicker at the exact same time. So I put in a request to have it fixed. Got a paper saying "light fixed". No call for permission to enter the apartment, nothing. Just a paper saying THE light fixed. OK, whatever. I turned on three lights and ALL of them flicker at the exact same time repeatedly. Nothing was done. They most likely walked in and put the paper down saying they fixed it. This is also may not be financially beneficial for Cabana to fix.
Sent a second request (WILL UPDATE)
Other things of interest: Parking is abysmal. I have seen 2 people back into other cars and drive away, and windows have been smashed in cars in the parking lot, there is no back in parking allowed (no idea why), never any spots, they have like 10 Blink charging stations and not one electric car, if you park there you get a notification saying that they will tow your vehicle at your expense. Someone rammed the gate a couple days back so now we have people walking around door to door trying to sell you stuff, ask if you want a free government cell phone, inviting me to church and God knows who coming in off the street.
Had I known any of this I would not have moved here. I've had 3 apartments before this and never had an issue that wasn't resolved. However, at Cabana on Thomas it's about the money and how much THEY can make. Not really about how comfortable you are in your residence. Pay up or shut up. At least that's how it feels.
ALSO: $21.95 "convenience fee" to pay online.... STUPID!