This review is for the service dept only. I have not purchased from the sales department. My husband and I dropped our RV off for a routine oil change, generator maintenance and an AC check (it was cycling on and off every few minutes). After the RV being there for TWO WEEKS we finally called them. For the first day we got no return calls from the two calls we placed to them. The following day we were given the run around and finally spoke to a manager. He told us it would be ready the next day. He also informed us that they couldn't fix the AC because they didn't know what was wrong! Initially, we asked if they could also wash it while it was there. The manager assured us it would be ready and washed the next day. We actually waited two days, due to scheduling conflicts, to go pick it up. When we called we were told they could not wash it because their machine was broken. We arrived at 10:30 to pick it up only to see that 3 other RV's were being washed. We will NEVER return to this dealership.